
Sales Policy
Effective Date: January 10, 2025
At BunniGlow, we aim to provide a seamless and transparent shopping experience. Below are the terms and conditions governing our sales process. Please read carefully before making any purchase.
1. Product Availability
All products listed on our website are subject to availability. While we strive to keep our inventory up-to-date, items may occasionally be out of stock or discontinued. In the event a product you’ve ordered becomes unavailable, we will notify you immediately and offer you a replacement, store credit, or refund for the unavailable item.
2. Pricing
Prices for our products are clearly listed on our website and are subject to change without notice. The final price you pay will be the price listed at checkout, which includes any applicable taxes and shipping fees. We make every effort to provide accurate pricing, but in the event of an error, we reserve the right to correct the price and inform you before completing your order.
3. Order Process
Once you place an order on BunniGlow, you will receive an email confirmation. This confirmation indicates that we have received your order, but it does not necessarily mean that your order has been accepted or processed. BunniGlow reserves the right to accept or decline any order at any time before shipping for reasons such as product availability, billing issues, or suspected fraud.
4. Payment
We accept a variety of secure payment methods, including credit/debit cards, PayPal, and other trusted payment providers. By submitting your payment information, you authorize us to process the payment for your order. All transactions are secure and encrypted.
5. Shipping
- Shipping Methods: We offer a variety of shipping options depending on your location. The available methods and their corresponding fees will be presented at checkout.
- Shipping Time: Shipping times vary depending on the shipping method and destination. Estimated delivery times are provided at checkout, but delays may occur due to weather, holidays, or other unforeseen circumstances.
- Shipping Costs: Shipping fees are calculated based on your location, the size of your order, and the chosen shipping method. You will be able to review the total shipping costs before finalizing your purchase.
6. Order Cancellations
You may cancel your order at any time before it is shipped. Once the order has been processed or shipped, it cannot be canceled. If you wish to cancel your order before shipment, please contact us immediately at info@bunniglow.com, and we will do our best to accommodate your request.
7. Sales and Promotions
From time to time, we may offer special promotions or discounts. These offers are subject to availability and may have specific terms and conditions. Promotions are only valid for the duration specified and cannot be combined with other offers unless stated otherwise.
8. Returns and Refunds
For details on how to return a product or request a refund, please refer to our Refund and Returns Policy. We want you to be completely satisfied with your purchase, and our return process ensures that you can easily exchange or return items within the eligible time frame.
9. Customer Service
If you have any questions about your order or need assistance, our customer service team is here to help. Contact us at:
- Email: info@bunniglow.com
- Phone: (662) 231-8231
We are committed to providing excellent customer service and will do our best to resolve any issues that may arise.
10. Changes to the Sales Policy
BunniGlow reserves the right to modify or update this Sales Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed of any updates.
Thank you for choosing BunniGlow! We are excited to be part of your skincare journey.