Payment Policy

Effective Date: January 10, 2025

At BunniGlow, we prioritize providing a smooth and secure shopping experience for all our customers. Below, you’ll find important details regarding our payment process, including accepted payment methods, billing, and security information.

1. Accepted Payment Methods

We accept a variety of secure payment methods to ensure a convenient shopping experience:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit cards.
  • PayPal: You can securely pay through your PayPal account or PayPal Credit.
  • Apple Pay: Use your Apple Pay account for a quick, secure payment option.
  • Google Pay: If you prefer, you can also use Google Pay for faster checkout.
  • Other payment methods: We may offer additional payment methods during checkout depending on your location and promotions.

2. Payment Processing

Once you submit your order, we will process the payment immediately. Your payment will be verified, and we will confirm your order via email. If there is an issue with your payment, such as insufficient funds or incorrect details, we will notify you and ask you to update your information.

  • For credit card payments, the amount will be charged to your card as soon as your order is confirmed.
  • For PayPal, the transaction will be processed when you complete the payment through the PayPal platform.

Please note: We do not store or have access to your payment card details. All transactions are processed through secure, encrypted gateways to ensure your information is protected.

3. Billing Information

When making a purchase, you are required to provide accurate billing information, including the name, address, and payment details associated with your chosen payment method. If the billing address provided does not match the one on file with your payment provider, your payment may be declined.

Please ensure that your billing information is correct and up-to-date before completing the purchase. Inaccurate information may result in delayed processing or order cancellation.

4. Security and Privacy

Your security is a top priority at BunniGlow. We use industry-standard encryption technologies and secure payment processing systems to protect your sensitive data. Our website complies with PCI-DSS (Payment Card Industry Data Security Standard) regulations to ensure your payment information is safe.

Additionally, our Privacy Policy outlines how we collect, store, and protect your personal and payment information. We do not share or sell your data to third parties without your consent, except as required for processing payments or fulfilling orders.

5. Currency

All prices on BunniGlow are displayed in U.S. Dollars (USD). For international orders, the final payment will be processed in USD, and your payment provider may convert the amount to your local currency.

6. Payment Issues

In case of any issues with processing your payment, such as declined transactions, incorrect information, or insufficient funds, your order may be delayed or canceled. We will notify you immediately and give you the option to update your payment details.

If you have trouble with your payment or suspect unauthorized activity, please contact us at info@bunniglow.com so we can assist you in resolving the issue.

7. Order Confirmation

After completing your payment, you will receive an email confirming your order, including the items purchased, total amount, and estimated delivery date. This email serves as your official order receipt. If you do not receive an order confirmation email within a few minutes of your purchase, please check your spam/junk folder or contact our customer service team for assistance.

8. Payment for International Orders

For international customers, the payment will be processed in USD, and your payment provider may charge foreign transaction fees or currency conversion fees. These charges are outside our control and should be confirmed with your bank or payment provider.

9. Payment Disputes

If you have a concern regarding a charge or a payment, please contact our customer service team as soon as possible at info@bunniglow.com. We aim to resolve all payment disputes promptly and fairly.

10. Changes to Payment Policy

BunniGlow reserves the right to modify or update this Payment Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed of any updates.

If you have any questions or need further clarification about our payment policy, please feel free to reach out:

Thank you for shopping with BunniGlow! We are dedicated to providing you with a safe and smooth shopping experience.