Shipping Policy

Effective Date: January 10, 2025

At BunniGlow, we strive to provide fast and reliable shipping to ensure that you receive your skincare products in a timely manner. Please take a moment to read our shipping policy below for all the details regarding shipping methods, costs, and delivery times.

1. Shipping Locations

We offer domestic shipping within the United States and select international locations. If we do not currently ship to your country, please contact us at info@bunniglow.com to inquire about potential shipping options.

2. Processing Time

Once your order is placed, we aim to process and ship it within 1-2 business days. Please note that orders are only processed on business days (Monday through Friday, excluding weekends and holidays). Orders placed on weekends or holidays will be processed the following business day.

3. Shipping Methods and Delivery Times

We offer several shipping options, allowing you to choose the delivery speed that best suits your needs:

  • Standard Shipping: Delivery time of 5-7 business days.
  • Expedited Shipping: Delivery time of 2-3 business days.
  • Overnight Shipping: Delivery within 1 business day.

Shipping times are estimates and may vary depending on factors such as weather conditions, holidays, and carrier delays.

4. Shipping Costs

Shipping costs are calculated at checkout based on your shipping method, location, and the size of your order. You will be able to view the exact shipping cost before confirming your order. For certain promotions or orders over a specific amount, we may offer free shipping. Details will be provided during checkout.

5. Order Tracking

Once your order is shipped, you will receive an email with a tracking number. You can use this tracking number to monitor your package’s progress and estimated delivery date. Please note that it may take 24-48 hours for tracking information to be updated in the carrier’s system after your order has been dispatched.

6. Shipping Delays

While we make every effort to ensure timely delivery, there may be instances of unexpected delays due to factors beyond our control, such as weather disruptions, customs processing (for international orders), or carrier issues. If you experience a delay in delivery, we will do our best to keep you updated and resolve any issues as quickly as possible.

7. International Shipping

For international orders, shipping costs and delivery times will vary depending on your location. International customers are responsible for any customs duties, taxes, or import fees that may apply when your package arrives in your country. These fees are outside of our control and are not included in the price of shipping.

8. Address Accuracy

Please ensure that the shipping address you provide is correct and complete. We are not responsible for items lost or delayed due to incorrect or incomplete address information. If you notice an error in your shipping address after placing an order, please contact us immediately at info@bunniglow.com to correct the details before we process and ship your order.

9. Lost or Damaged Packages

In the unlikely event that your order is lost or damaged in transit, please contact us as soon as possible at info@bunniglow.com. We will work with the carrier to investigate the issue and, if necessary, provide a replacement or refund for the affected products.

10. Contact Us

If you have any questions or concerns about your shipment, feel free to reach out to us:

We are dedicated to providing excellent service and ensuring that your products reach you as quickly and safely as possible. Thank you for shopping with BunniGlow!